Conditions of Hire
During the continuance of the hiring, the hirer shall be liable to the owner to the extent of the full retail price, against loss of or damage to the garments which are the subject of this agreement or any part thereof from whatever cause arising, whether or not such loss or damage results from the negligence of the hirer.
The use of robes is restricted to the person named in the contract. The company reserves the right to charge (in addition to the hire charge) the full retail price for garments not returned, or damaged whilst in the possession of the bearer. Should you require to keep your robes after the ceremony, you must notify our staff when you collect them.
How to Collect and Return your set of Robes:
Your set of robes will be prepared for you by our staff in respect of the information you will e-mail to us. Your robes will be available prior to the ceremony in the robing room set aside by the College/University. An automated e-mail acknowledgment will be returned to you. This e-mail constitutes a proof of your booking and payment to CELTIC GRADUATIONS.
This e-mail will be needed for the collection of your robes. Make sure you will have it with you.
A designated area will be available for return of academicals. Please notify CELTIC GRADUATIONS staff when returning academicals. It is the responsibility of the hirer to ensure everything is returned after the ceremony.
Any request for refunds must be received by us within 5 working days of your ceremony. No refunds will be given after this time. This request is to be in writing to email@example.com. All refunds are subject to a €2 administration charge.